Shipping policy
Shipping Policy
We’re committed to delivering your Jivvasi styles quickly, safely, and with love.
Order Processing Time
• All orders are processed and dispatched within 24–48 hours of confirmation.
• Occasionally delay may occur due to high order volume or courier issue or during festive season; but we always strive to ship your order on time.
• Once your order is shipped, you’ll receive tracking details via email or SMS/WhatsApp.
Delivery Timeframe
• The average delivery time across India is 4-10 days after dispatch.
Shipping Chargers & COD Policy
• Free shipping on all prepaid orders within India.
• No additional handling fees will be charged for COD orders.
Order Tracking
• Once shipped, tracking information will be sent to your registered email or SMS/WhatsApp.
• You can also check your order status anytime in our “Track Order” section.
Delivery Attempt & RTO
• Our courier partners will make three delivery attempts.
• If the order is not accepted and marked RTO (Return to Origin) due to customer related reasons, a reshipment fee of ₹200 will be applicable.
Important Notes
Please ensure your address and contact details are accurate to avoid delivery delays.
Need Help!
Email: support@jivvasi.com
Contact: 8099315569
Support Hours: Mon–Sat | 9 AM to 6 PM
We can't wait to see you back at Jivvasi.
Email: support@jivvasi.com
Contact: 8099315569
Support Hours: Mon–Sat | 9 AM to 6 PM
We can't wait to see you back at Jivvasi.