Shipping policy

Shipping Policy

We’re committed to delivering your Jivvasi styles quickly, safely, and with love.

Order Processing Time

• All orders are processed and dispatched within 24–48 hours of confirmation.
• Occasionally delay may occur due to high order volume or courier issue or during festive season; but we always strive to ship your order on time. 
• Once your order is shipped, you’ll receive tracking details via email or SMS/WhatsApp.

Delivery Timeframe

• The average delivery time across India is 4-10 days after dispatch.

Shipping Chargers & COD Policy

• Free shipping on all prepaid orders within India.
• No additional handling fees will be charged for COD orders.

Order Tracking

Once shipped, tracking information will be sent to your registered email or SMS/WhatsApp.
You can also check your order status anytime in our “Track Order” section.

Delivery Attempt & RTO

• Our courier partners will make three delivery attempts.
• If the order is not accepted and marked RTO (Return to Origin) due to customer related reasons, a reshipment fee of ₹200 will be applicable.

Important Notes

Please ensure your address and contact details are accurate to avoid delivery delays.


Need Help!
Email: support@jivvasi.com
Contact: 8099315569
Support Hours: Mon–Sat | 9 AM to 6 PM

We can't wait to see you back at Jivvasi.