Hand-wash in cold water with mild detergent, reshape gently, and lay flat to dry in the shade. Avoid tumble drying or direct sunlight to preserve shape and color.

• All orders are processed and dispatched within 24–48 hours of confirmation.
• The average delivery time across India is 4-10 days after dispatch.
• Occasionally delay may occur due to high order volume or courier issue or during festive season; but we always strive to ship your order on time.
• Once your order is shipped, you’ll receive tracking details via email or SMS/WhatsApp.

We’ve got your back with a 7 day return, refund, and exchange policy.
For more details, please click here to read our policy.

Once your order ships, we’ll email and SMS/WhatsApp you a tracking number. You can also view status updates in “My Orders” on our website.

You may update your address within 2 hours of checkout. After that, the order is dispatched and cannot be rerouted.

Email us at support@jivvasi.com or drop a message on WhatsApp at 8099315569. We’re available 9 AM–6 PM IST, Monday–Saturday.